FREQUENTLY ASKED QUESTIONS

 

How do I create a custom group in my GroupWise address book?

 

1. Open GroupWise

2. Type in your password if prompted to do so

 

3. Click on the Address Book button once you are in GroupWise

 

4. Click on your name in the left hand pane

 

5. Click on the down arrow next to New, then click on Group

Note: This also works another way - Click on the word "New" and it will bring up a box for you to click on Group -> OK:

 

6. You will see the box you will use to create your group. Give your new group a name and add any comments about it you want. The Name field is required, but the comments section is optional.

 

7. Click on the add button and select the users you wish to add to your new group. You can highlight a user in the left hand pane and click on the "To" button, or you can double click on the users name. Either way will add them to the Selected user pane on the right.

 

 

If you have users in other address books, for example an outside email address you have added to your book, you can find them by dropping down the "Look In" box at the top and clicking on your name. This will search your address book and not the whole GroupWise system. Add them the same way as outlined above.

 

8. If you have added a user by accident, you can remove them. Highlight the name you want to delete and either hit the delete key on your keyboard or click the remove button. Either way will work.

 

9. When you are finished making your new group, click on the Ok button in the lower right corner. You will see your finished group for review. If you missed someone, you can go back and add more users. You can also remove people here if there is a username that doesn't belong.

 

10. Click on Ok to finish creating your group. (It may take a second for your new group to be created.) Your new group is setup and ready to use. Remember, this new group will only show up in YOUR address book. NOT the system wide address book.

 

"How do I email my new group??"

11. Now that you have made your group, here are two common ways to email your new group.

A. The first way to email your group is to create a new email then go to the address book:

1. Click on New Mail, then click on the Address book button.

2. In the Address selector, drop the "Look In" box down to your name

 

3. Find your new group in the left pane and either double click or highlight and click the "To" button to add them. When you are finished adding addresses, click the Ok button

4. Type up your email and hit send.

 

B. The second way is to go into your address book first to select your group.

1. Click on the Address Book button

 

2. Click on your name in the left pane

 

3. Click on the group you want to email and then click the Action button.

 

4. Type up your email and hit send.

Clicking right on the word Action will bring up a new email window. Clicking the drop down arrow next to the word will give you other options such as new appointments, tasks, etc.